|
communication skills
The dictionary defines
communication as a process in which we give (thoughts, feelings,
ideas or information) successfully to others through speech, writing, bodily
movements or signals.
Skill is defined as a learned ability of doing something
competently.
"The trouble with
her is that she lacks the power of conversation but not the
power of speech." - George Bernard Shaw
Successful communication
in business is about more than just words!
Utilising the ‘power of effective communication’, leads to healthier interactions
and increased performance.
Most of us communicate adequately
and can therefore take communication skills for granted. However,
lacking the ability to communicate effectively in stressful or difficult
situations may lead to poor performance, stress, and low motivation.
Developing
both verbal and non verbal communication skills, such as body language
and appropriate behaviours, helps people establish better relationships
and become much more effective in the work environment.
Unlike
other "off-the-shelf" training courses, uwk
offers tailor-made training and coaching
programmes that are geared to the individual.
By tailoring each programme to you and
your specific needs, and by using a holistic approach for every programme,
we can offer you an exceptionally high level of personalised training.
We
can both train and coach you to…
-
communicate
ideas more clearly
-
present
in front of others with confidence
-
write
more clearly, effectively and make an impact
on those you want to impress
-
develop
effective listening techniques in order to help build rapport
-
recognise how your perceptions and behaviour affect others
-
be
more assertive and gain
confidence
-
influence
and negotiate successfully
English
and non-native English speakers working in an international environment
are increasingly realising the need for a diversity of skills when
liaising with professionals from different cultures. Adequate linguistic
skills are not enough; effective communication requires much greater cultural
understanding.
Highly
skilled professionals for whom English is a foreign language are usually
in their positions because they have the skills to do the job. Unfortunately
the effectiveness of their performance may be limited by a gap in their
cultural and linguistic competence. These
cultural and linguistic barriers, which non-native English speakers may
experience, can often hinder successful communication.
uwk
targets
language and cultural communication skills most effectively through tailor-made
one-to-one training programmes which are coupled with a coaching
module
In
addition to the above mentioned skills, uwk
will enhance
your awareness and performance in;
-
cultural
communication styles which can make people appear either too passive or too aggressive.
This prevents them from becoming
successful team players.
-
voice
projection, to emphasise the
verbal message in presentations and
add clarity to
the delivery of a presentation
-
pronunciation
and accents, to make individuals
easier to understand
-
vocabulary, to encourage individuals
to
contribute
fully and more confidently
The
key to all our tailor-made programmes for prospective delegates is
an initial assessment plus a detailed needs analysis.
For
your free consultation, please contact us at
uwk!
|